
Welcome to Skinpheras Aesthetic Centre. By availing our services, you agree to the following terms and conditions:
1. General
- Skinpheras provides medical aesthetic services and advanced cosmetic treatments delivered by certified experts under strict safety protocols.
- All treatments are performed using FDA-approved technology in a safe and hygienic environment.
2. Packages & Payments
- All packages are valid for 1 year from the date of purchase.
- All prices mentioned are exclusive of GST unless otherwise stated.
- Payment for packages must be made in full before commencement of sessions, unless a financing option has been agreed upon.
- Packages once purchased are non-refundable and non-transferable.
- EMI and finance options are available in partnership with selected financial institutions.
3. Unlimited Laser Hair Reduction (LHR)
- “Unlimited” refers to sessions offered within the 1-year validity period.
- Sessions are provided only in case of visible hair growth, as assessed by our experts.
- Skinpheras reserves the right to determine treatment intervals and protocol based on hair type, skin type, and individual response.
- Results may vary based on factors such as genetics, hormonal balance, and medical history.
4. Treatment Protocol & Safety
- The treatment plan will be customised by our experts.
- Clients must disclose any existing medical conditions, ongoing medications, allergies, or skin sensitivities before treatment.
- In case of unsuitable skin or hair type, Skinpheras reserves the right to refuse or modify treatment for client safety.
- Temporary side effects (e.g., redness, mild swelling) may occur but typically resolve quickly.
5. Appointments, Cancellations & No-Show
- Appointments must be booked in advance and are subject to availability.
- Cancellations or rescheduling require at least 24 hours’ notice.
- Repeated last-minute cancellations may result in session forfeiture.
- No-Show Policy: If a client fails to attend an appointment without prior notice, the session will be considered as utilised.
6. Offers & Promotions
- Offers and promotional packages cannot be compared with standard pricing.
- All offers are valid only during the specified promotional period.
- Skinpheras reserves the right to refuse the sale of any offer or service if deemed unsuitable due to a client’s skin condition, medical history, or behaviour.
7. Liability Disclaimer
- While every effort is made to ensure safe and effective treatments, results cannot be guaranteed as they vary from person to person.
- Skinpheras is not liable for any outcome resulting from incomplete disclosure of medical history or non-adherence to post-treatment care instructions.
8. Final Rights
- Skinpheras reserves the final right to determine the treatment protocol, eligibility, and continuation of services in the interest of client safety and results.
- All disputes are subject to jurisdiction in Gurugram, Haryana.